Virtual Resources for Families

Important Announcement:

Due to the COVID-19 outbreak, the Family Center facility will be closed for the remainder of the spring semester.

The Family Center will continue to provide resources and benefits virtually.

Family Center staff remain available to advise and meet with students, postdocs, and campus partners via phone, email, or Skype. See more information below.

All in-person events at the Family Center have been cancelled. Virtual content will now be delivered via our newsletter, social media accounts, and this web page. 

This web page will be regularly updated with special resources for parents and families during the COVID-19 outbreak. 

To contact staff or if you have an important resource to share please email

Virtual Advising

Family Center staff are available to advise and meet virtually with students and postdocs. 

Email to connect with staff. 

Programming and Connect

The Family Center will provide online content through our social media accounts, newsletter, and website. 

To connect with the Family Center follow our accounts and sign up the newsletter. 

Facebook Instagram Twitter Newsletter Sign up


For students and postdocs: Backup Care benefits and memberships are still available to benefits eligible students and postdocs. Visit the page for more details. 

For staff and faculty: Visit HR's Wellness and Work-life page to access your Backup care benefits. 

Family Center Resources 

Visit our Resources page to access other resources for parents. 


Join the Parents@Penn Facebook group to connect with the Penn parenting community and share resources and support. 

Coronavirus lnformation

The University has created a website ( to answer many of the questions you will have about COVID-19. Should you have questions not answered by this information, please email

Student Health Services

Student Health Services remains available for students in need of medical services. Visit their website for more information: 

Students with medical emergencies should utilize emergency medical services and dial 911. 

Campus Health

Campus Health, the public health section of Student Health Service, provides the entire Penn community with health education and promotion, disease surveillance and prevention. 

Visit their website for more information about the coronavirus:


One call to the HELP LINE can assist you in finding personal and mental health support, 215-898-HELP.


Counseling and Psychological Services will be available to serve students. Visit the CAPS website or call 215-898-7021 and press 2 to speak to the Front Desk or you can press 1 to talk to a clinician 24/7, for more information:

Services may be performed via phone or video conference, as well as in person. If you are a current client, your counselor will communicate with you about your needs moving forward. All students are encouraged to call in advance should you wish to be seen in person at CAPS.


For international Families who have questions about travel and visas please contact ISSS directly to schedule virtual advising.



City of Philadelphia 

Visit the city's COVID-19 website for more information about Philadelphia services.

COVID-19 Text Alerts: Text COVIDPHL to 888-777 to receive updates to your phone.

School District of Philadelphia Meal Service and Activities

The School District and City of Philadelphia have announced a plan to provide grab-and-go meals and drop-in activity spaces for all Philadelphia students while our schools are closed. Details, including the list of sites, are available here

The School District's coronavirus information web page for families: 

Internet Access

Internet Essentials is Comcast's internet access and low cost computer program for low income individuals and families. Visit their website for plan information and eligibility.


Local Government Resources 

State of Pennsylvania 

Visit's COVID-19 page for statewide alerts and notices.

Montgomery County

Visit the Montgomery County Alert Center for updates on COVID-19 related alerts.

Delaware County

Visit the Delaware County Coronavirus web page for updates on closures and restrictions.

Bucks County

Visit the Bucks County COVID-19 web page for updates on closures and restrictions.

Chester County

Visit the Chester County Alert Center for updates on services, restrictions, and notices.

State of New Jersey 

Visit's Health website for COVID-19 information or call the hotline: 1-800-962-1253 

Camden County 

Visit the Camden County News Page for updates and information.


Local School Districts


Scholastic Learn At Home

Visit the Scholastic Learn at Home website to access free online learning materials for children. This program includes day-by-day projects to keep kids reading, thinking, and growing. 

PBS Kids

Free engaging and educational activities for kids. Visit PBS kids website for information. 

National Geographic Kids 

Free educational activities, games, and videos for kids.

Fun Brain

Educational activities, free ebooks, and games.

Cool Math 

Math education and activities for school aged children.

Skype a Scientist 

A limited opportunity for families to skype scientists from various fields for educational discussions.